Floral FAQ

Amber and her staff would like to help you with your floral questions by clicking on the subjects below to find your answers. Our 'Frequently Asked Questions' page is designed to help you the customer; if you should have any questions not available here please use our Contact Us form or call us at 512-444-8113 and we will be happy to help.
What are your store hours

Store Hours
7:30 a.m. to 5:00 p.m., Monday through Friday
Saturday 9:00 a.m. to 1:00 p.m.
Sundays - our store is closed
You can shop online safely and securely
24 hours a day 365 days per year.

Our shop will always be OPEN and BUSY on the following Holidays:

  • Valentine's Day
  • Mother's Day

Our shop will always be closed on the following holidays:

  • New Year’s Day
  • Easter
  • Memorial Day
  • Father’s Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Please place your order two days prior to a holiday to ensure it can be delivered in a timely manner.

We cannot guarantee same day delivery on Valentine’s Day and Mother’s Day so please contact us early.

Our Guarantee

A Flower Basket, Austin TX Best Florist
100% Satisfaction Guarantee

A Flower Basket, Austin TX guarantees your 100% satisfaction with every order.
A Flower Basket, Austin TX offers this 100% satisfaction Guarantee with confidence. A Flower Basket has earned a stellar reputaion for floral excellence throughout Austin, Pflugerville and Round Rock.

If for some reason you are not 100% satisfied with the purchased product, we will send a replacement or refund the full purchase price. All you need to do is notify us within 24 hours of receipt of your order. You may call, come in person, or write to us.

The #1 secret on how to make your flowers last longer:

Keep the vase or floral foam filled/soaked with fresh clean water.  For vased arragnements, each time you change the water cut about a 1/4 inch of the stems before replacing into the vase.  Changing your flowers water and recutting the stems everyother day will extend the amount of time you get to enjoy them.

Do I really need to cut the stems?

Yes, if you want to extend the life of your flowers. Re-cut stems by removing one to two inches with a sharp knife or scissors that will not crush the stems. Immediately place the stems into warm solution or deeply and firmly back into floral foam.

Does it matter where the flowers are placed in my home or office?

Yes, if you want your flowers to last longer keep your flowers in a cool spot (65 to 72 degrees Fahrenheit), away from direct sunlight, heating or cooling vents, directly under ceiling fans, or near appliances. Heat from appliances or hot and cold drafts cause flowers to dehydrate.

Ordering Tips

Arrangements typically come in 3 sizes - Small, Medium, & Large

Small: Perfect size to display on a desk or end table.
Price range $35-$50

Medium: Just the right size for a hospital room or a mid-sized dining table.
Price range $50-$75

Large: Great for large dining tables, conference room tables, or an open entryway.
Price range $75-$100

You will be equally satisfied with the craftsmanship and beauty of each arrangement, regardless of the size!

Austin Delivery Area and Zipcodes

A Flower Basket same day delivery and twice daily delivery to Austin zipcodes:
78701 78702 78703 78704 78705 78712 78713 78720 78721 78722 78723 78730 78731 78732 78733 78735 78736 78738 78741 78742 78744 78745 78746 78747 78748 78749 78750 78751 78752 78753 78754 78756 78757 78758 78759 78726 78727 78728 78729

Twice daily delivery to Pflugerville
78660

Twice daily delivery to Round Rock
78664 78665 78681 78682
 

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